Our Story

Revolutionizing How Buildings Stay Moving

We believe property managers deserve direct access to qualified technicians, and technicians deserve fair compensation for their expertise. verticalOS makes both possible.

The Industry Problem

For decades, the elevator service industry has operated on an outdated model. Property managers pay premium rates to large service companies, while the skilled technicians doing the actual work often receive only a fraction of what's billed.

Meanwhile, finding a qualified technician for emergency repairs can take hours or even days. Buildings sit idle, tenants get frustrated, and property managers have little visibility into when help will actually arrive.

We knew there had to be a better way.

The Old Way
Multiple middlemen inflate costs
Slow response times for emergencies
No visibility into technician credentials
Technicians underpaid for their expertise
The verticalOS Way
Direct connection to certified technicians
Average 2-hour emergency response time
Verified credentials and real-time ratings
Fair, transparent pricing for everyone

Our Solution

verticalOS is the platform that finally brings property managers and elevator technicians together—directly. No corporate overhead, no unnecessary markup, just skilled professionals connected to the buildings that need them.

For property managers, this means lower costs, faster service, and complete visibility into every repair and inspection. For technicians, it means fair pay, flexible scheduling, and the tools they need to build thriving independent practices.

Together, we're creating a marketplace that works for everyone.

Our Journey

From industry frustration to industry transformation

1
2023

The Problem Emerges

After years in the elevator industry, our founders saw property managers overpaying for service while qualified technicians struggled to find consistent work.

2
2024

verticalOS is Born

We launched with a simple mission: connect property managers directly with certified technicians, cutting out unnecessary middlemen and markup.

3
2025

Scaling Nationwide

Today, thousands of property managers and technicians trust verticalOS to power their elevator service operations across the country.

What Drives Us

Our values shape every decision we make

Transparency First
No hidden fees, no surprise charges. Property managers see exactly what they're paying for, and technicians know exactly what they're earning.
Speed Matters
When an elevator goes down, every minute counts. Our platform is built for rapid response and efficient dispatching.
People Over Profits
We're building relationships, not transactions. Fair pricing for property managers means sustainable careers for technicians.
Industry Expertise
Built by people who understand vertical transportation. Every feature is designed with real-world elevator service in mind.

The Impact We're Making

Real numbers from real buildings and real technicians

$2.3M+
Saved by Property Managers
30%
Higher Earnings for Technicians
47 min
Average Emergency Response
4.9/5
Average Technician Rating

Join the Movement

Whether you manage properties or service elevators, verticalOS is building a future where everyone wins. Fair pricing, fast service, and technology that actually works for the people using it.